Introduction
SmartHomeCanada ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Information We Collect
We may collect several types of information from and about you:
Personal Information
- Name and contact information (email, phone number, address)
- Demographic information (city, province)
- Smart home preferences and budget information
- Payment information (processed securely by third-party providers)
Technical Information
- IP address and location data
- Browser type and version
- Device information and operating system
- Website usage patterns and preferences
How We Use Your Information
We use the information we collect to:
- Provide our smart home guides and recommendations
- Send you requested information and updates
- Improve our website and services
- Customize your experience based on your location and preferences
- Comply with legal obligations and protect our rights
- Send marketing communications (with your consent)
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- With your explicit consent
- To trusted service providers who assist in operating our website
- To comply with legal requirements or protect our rights
- In connection with a business transfer or acquisition
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Your Rights (Canadian Privacy Laws)
Under Canadian privacy laws, you have the right to:
- Access your personal information we hold
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- File a complaint with privacy authorities
Retention of Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When information is no longer needed, we securely delete or anonymize it.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
International Data Transfers
Your information may be transferred to and processed in countries other than Canada. We ensure appropriate safeguards are in place to protect your information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: [email protected]
Phone: +1 (800) 555-SMART
Address: 123 Smart Home Street, Toronto, ON M5V 3A1